May 15, 2013 Leave a comment
Because in the previous iteration we noticed that it took a while for all the users to add a new friend, we changed this functionality and executed a new small test.
In the figure below, you can see we added three new tabs at the left side. One of them includes the ‘Add-friend’ functionality. In the previous version (unfortunately we didn’t find a screenshot) this functionality was included in just one friends-page instead of three.
Testing if the problems concerning the ‘Add friend’-functionality are solved. Namely the difficulty of finding how to add a friend.
Asking users to add a friend and record the number of clicks to measure the efficiency.
The fewer the number of clicks, the better users know how to add friends.
Who, What, Where, Time?
- Who? 4 testpersons, 2 with good knowledge of computers, 2 less experienced users.
- What? 1 specific task: add a friend starting from the ‘for you’-page.
- Where? 200 A, Heverlee
- Time? 2-3 minutes
n=4: needed 3 clicks to add a friend, this is the minimum number of clicks required to execute this tasks.
The problems with the ‘add-friend’ functionality are solved.